How to Submit an Appeal for a Bing Ads Account Suspension

If your Bing Ads account has been suspended, you have the option to appeal the decision. This guide walks you through the necessary steps to initiate and complete the appeal process to request a review of your account suspension.

Steps to Appeal Your Bing Ads Account Suspension

1. Access Your Bing Ads Account

• Log into your Bing Ads (Microsoft Advertising) account.
• If your account has been suspended, you’ll see a notification indicating a violation of Microsoft Advertising’s Terms of Use and Policies.
• Click on “Complete appeal form” in the notification to begin the appeal process.

2. Prepare Information for the Appeal

• Unlike Google Ads, Bing Ads may not provide specific details about the policy violation directly within the platform. This means that while completing the appeal, it’s essential to be thorough and accurate in presenting information about your business and advertising practices.
• Make sure you have details about your business model, target audience, and any steps you’ve taken to ensure policy compliance.

3. Complete the Appeal Form

• You’ll be directed to an appeal form with questions related to your account and the business it promotes. Be prepared to answer each question in detail.
• Use this opportunity to explain any actions taken to correct potential issues and provide relevant context regarding your advertising practices.
• Providing detailed and honest responses can significantly improve the chances of a successful appeal.

Source: Microsoft Ads

4. Submit Your Appeal

• Once you’ve completed the form, click “Submit” to send your appeal for review.
• After submission, allow several days for Bing Ads to review your case. You’ll receive updates on the status of your appeal either directly on your Bing Ads account dashboard or via the email associated with your account.

Source: Microsoft Ads